Payment, Cancelation & Refund Policy

Security Policy

The prices of trailers and delivery and other offers are only current at the time of offer, however,Trailer Pay reserves the right to change prices at any time and for any reason it deems necessary

All prices shown are in Australian Dollars (AUD).

We will charge you, and you agree to pay, the following fees and charges in relation to an order that we accept (as applicable):

  • The purchase price of each Product that is ordered;

  • The delivery fee for delivering the Products to you; and

  • Any other fees and charges set out in these terms and conditions.

All fees and charges identified in these terms and conditions and all prices for the product purchased are inclusive of GST (unless otherwise indicated).

The purchase price is for the trailer you have requested at the time of your order. The purchase price of a may not be the same or correspond to the price in any of Wholesalers stores for the same Product at the same time. 

You acknowledge that we are not required or obliged to match any prices for any products, including matching any prices for a product that is available through any of our wholesalers or vice versa.

Upon the minimum deposit being paid of $200, this is you the purchaser, accepting the terms and conditions to purchase the trailer as per your request, the deposit is not refundable as we order your trailer for you at the time of purchase / acceptance of agreement. This deposit payment is part of acceptance to purchase the trailer in full and make any further payments or repayments for this trailer. The trailer must be collected in a reasonable time frame otherwise applicable storage fees may be charged, by making a deposit you are agreeing to purchase the trailer in full, cancellations are not accepted once trailer is in production (deposit paid)

Estimated times of delivery can vary depending on the type of trailer, please allow upto 2 weeks different in any quote eta or estimated time of delivery, as this is someone out of the control of production and suppliers, any changes given to existing trailer ordered can also add further delays to trailers production time